Golden-Arabic-Pieces .com obeys a strict code of privacy in regards to our customers' and visitors' information. The following outlines what information we collect, what we do with it, and how you can determine how information about you is used.

Information Collection and Use: Golden-Arabic-Pieces .com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Registration: If you wish to download software, make a purchase or receive information, we will ask you to register. During registration you will be required to provide your contact information (such as name and email address). This information is used to contact you about the services on our site for which you have expressed interest.

Subscribe: We request information from you on our subscription form. During subscription registration you may be required to provide your contact information (such as name and email address), and how you would like to pay for your subscription (credit card, check, money order, etc.)

Log Files: We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use.

Sharing: We do not share aggregated demographic information with anyone. Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product and addressing any customer service issues. We use 2Checkout as an outside authorized re-seller. This company do not retain, share, store or use personally identifiable information for any secondary purposes.

Security: This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information that information is encrypted.

While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Golden-Arabic-Pieces .com does not store credit card information in our database.  This is to both reduce our liability and protect your interests.

If you have any questions about the security at our Web site, or the order process, you can send an email to
support@Golden-Arabic-Pieces.com

Notification of Changes: If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a chance to inform us not to use their information in a different manner. We will use information in accordance with the privacy policy in place when the information was collected.

Refund Policy:

• E-Books , Children's Programs and Memberships: The buyer will have access to materials upon completing the payment process. This access will be granted within 12 hours, if not please e-mail us at: support@Golden-Arabic-Pieces.com.  If 72 hours has passed without the buyer being able to access the material to Golden-Arabic-Pieces. COM, the buyer has the right to request a full refund.

• Class:

*Any student that has paid, has not started the class and wishes to cancel the class must inform us 10 days prior to the intended start date of the class. In this case all money will be refunded.

*Any student that has paid, has started the class, but wishes to discontinue taking the class after 10 days should please notify us. We prefer that a student does not just stop attending classes. In this case NO money will be refunded to the student. The professor strongly encourages the student to at least try to complete the registered level.